Return and Exchange Policy
At SKGadgets, we strive to ensure customer satisfaction. Please review our return and exchange policy carefully:
Replacements:
We only accept replacement requests within 30 natural days of the date of receipt. To process your replacement request, the following conditions must be met:
- A valid order reference must be provided.
- For defective items, please include a photo or video clearly showing the defect.
Non-Returnable and Non-Exchangeable Items:
We do not accept return or exchange requests under any other circumstances, including:
- Change of mind.
- Items damaged due to misuse or accidental handling after receipt.
How to Request a Replacement:
- Contact us at [email protected] within the 30-day period.
- Provide your order reference and evidence of any defect (if applicable).
We reserve the right to deny requests that do not meet the above criteria.
Additional Information:
- Shipping costs for replacements will be covered by us if the defect is verified.
- Please allow 5-7 business days for processing replacement requests.
For further assistance, reach out to us at 0739108222.
